These Terms & Conditions (“Terms”) are a legal agreement between you (“you,” “your,” “Customer”) and Zimego SaaS Solutions LLC, operating as Zimego Network (“Zimego,” “we,” “us,” “our”), governing your access to and use of our websites, subdomains, software, courses, templates, memberships, mentorship programs, and custom services (collectively, the “Services”).
By purchasing, accessing, or using any Service, you agree to these Terms. If you do not agree, do not use the Services.
1. Who can use our Services
You must be at least 18 years old (or the age of majority in your jurisdiction) and able to form a binding contract to purchase or use our Services. By using the Services, you represent that you meet these requirements.
2. Our Services
Zimego Network operates a family of AI-focused products and services, including but not limited to:
- SaaS tools & platform access — including AI receptionist / local-business automation tools (via Zimego SaaS) and the Zimego Network platform.
- Digital products — templates, prompt packs, spreadsheets, and toolkits (e.g., lead-finder tools, keyword/content tools).
- Educational content — paid courses and cohort programs teaching AI-services business skills, including but not limited to: AI app building without code, AI automation consulting, AI tools for online stores, profession-specific AI training, faceless content/creator systems, micro-SaaS building, developer AI-workflow training, and AI productivity training for teams.
- Membership / subscription programs — recurring-access communities or tool subscriptions.
- Mentorship programs — small-group (“Group”) and private (“Solo Accelerator”) coaching engagements, sold via a qualified-application process.
- Custom / done-for-you services — bespoke automation or lead-generation builds delivered to individual clients under a separate scope of work.
Not every Service is available on every Zimego Network property; the specific product page or order form governs what you are purchasing.
3. Accounts
Some Services require an account. You’re responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Notify us immediately via our Contact Us form of any unauthorized use.
4. Fees, payment & currency
- All prices are listed in U.S. Dollars (USD) unless otherwise stated and are shown before you complete checkout.
- Payments are processed by a third-party payment processor (e.g., Stripe and/or Paddle, acting in some cases as merchant of record). By purchasing, you also agree to that processor’s terms.
- You authorize us (or our payment processor) to charge your chosen payment method for the price of the Service, plus any applicable taxes.
- We do not store your full card number on our own servers.
5. Subscriptions & auto-renewal
Certain Services (e.g., SaaS platform access, membership programs) are sold on a recurring subscription basis:
- Billing cycle is disclosed on the product/checkout page (e.g., monthly or annual) before you subscribe.
- Auto-renewal: your subscription automatically renews at the end of each billing period at the then-current price, and your payment method will be charged automatically, unless you cancel before the renewal date.
- How to cancel: you may cancel at any time via your account dashboard or by contacting us through our Contact Us form. Cancellation takes effect at the end of the current paid billing period; you retain access until then. No partial-period refund is issued for unused time, except as stated in our Refund Policy.
- Price changes: we will notify you in advance of any price increase to a recurring subscription before it takes effect on your next renewal, and you may cancel before the new price applies.
- Free trials (if offered): the specific trial terms (duration, what happens at trial end) will be disclosed at signup. Unless stated otherwise, a trial converts to a paid subscription automatically at the end of the trial unless cancelled before it ends.
6. Digital delivery
Our courses, templates, toolkits, and platform access are delivered digitally — typically via instant access link, login credentials, or email — immediately or shortly after payment confirms. There is no physical shipment. Access details for what you’re purchasing are described on the relevant product page.
7. Mentorship & qualified-application programs
- Our Mentorship programs (Group and Solo Accelerator) are sold through a qualification/application process, not an open checkout. You must (a) submit an application, and (b) complete a clarification call with us, before any payment is requested. We never charge for Mentorship before both of those steps are complete.
- Once you complete the application, complete the clarification call, and pay, your enrollment is final and no refund will be issued. Before we send you an invoice, we will provide you a written summary of the program and this no-refund term, and payment constitutes your acknowledgment and acceptance of it. See our Refund Policy for the complete Mentorship refund terms.
- No income or results guarantee. Any results, testimonials, or examples referenced in our marketing, videos, or during a clarification call are individual outcomes and are not typical and not promised. Your results depend on factors outside our control, including your effort, market conditions, and execution.
- Mentorship engagements may have their own program-specific terms (e.g., session cadence, cohort start dates) which will be provided at enrollment and which supplement these Terms.
8. Custom / done-for-you services
Bespoke build or consulting engagements are governed by these Terms plus a separate scope-of-work, proposal, or statement of work agreed with the client, which will control in the event of a conflict with these Terms as to project-specific deliverables, milestones, and payment schedule.
9. Intellectual property
- All content, software, templates, videos, course materials, trademarks, and branding on the Services are owned by Zimego SaaS Solutions LLC or our licensors and are protected by intellectual property laws.
- License to you: when you purchase a course, template, or digital product, we grant you a limited, non-exclusive, non-transferable license to use it for your own personal or internal business purposes. You may not resell, redistribute, publicly share, or repackage our paid materials, in whole or in part, without our prior written consent.
- Any custom software or system we build for you under a specific client engagement is governed by the IP terms in that engagement’s scope of work; absent a specific agreement, our proprietary underlying systems, tools, and methodologies (including internal lead-generation infrastructure) remain our property and are never transferred, even where we build a client a bespoke version.
- Your content: if you submit content to us (e.g., testimonials, application answers, materials for a custom build), you grant us a license to use it to provide the Service and, for testimonials you agree to share, in our marketing — we won’t use identifiable testimonials without your consent.
10. AI-generated content disclaimer
Our Services involve the use of artificial intelligence tools (including third-party AI models). AI-generated outputs — whether produced by our tools, by you using our templates/prompts, or during a demonstration — may contain errors, inaccuracies, or unexpected results. You are responsible for reviewing and verifying any AI-generated output before relying on it or using it in your own business, particularly for anything involving legal, financial, medical, or other regulated advice.
11. Prohibited use
You agree not to: use the Services for any unlawful purpose; attempt to reverse-engineer, resell, or redistribute our proprietary tools or systems; misrepresent your identity or application answers to gain program access; upload harmful code; or infringe the rights of Zimego or any third party.
12. Third-party services
Our Services integrate with or rely on third-party platforms (e.g., payment processors, hosting, scheduling, video hosting, email tools, YouTube). We are not responsible for the availability, performance, or practices of third-party services, which are governed by their own terms.
13. Disclaimers
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT ANY BUSINESS, FINANCIAL, OR EDUCATIONAL OUTCOME WILL RESULT FROM YOUR USE OF THEM.
14. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, ZIMEGO SAAS SOLUTIONS LLC AND ITS OWNERS, EMPLOYEES, AND CONTRACTORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUE, ARISING FROM YOUR USE OF THE SERVICES. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES WILL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.
Some jurisdictions do not allow certain limitations of liability, so some of the above limitations may not apply to you.
15. Indemnification
You agree to indemnify and hold harmless Zimego SaaS Solutions LLC from any claims, damages, or expenses (including reasonable attorneys’ fees) arising from your use of the Services, your violation of these Terms, or your violation of any third-party right.
16. Termination
We may suspend or terminate your access to any Service if you violate these Terms, engage in abusive or fraudulent behavior, or for other legitimate business reasons, with notice where practicable. You may stop using the Services and cancel any subscription at any time as described in Section 5.
17. Dispute resolution & governing law
These Terms are governed by the laws of the State of Texas, USA, without regard to conflict-of-law principles. Any dispute arising out of or relating to these Terms or the Services shall first be attempted to be resolved informally by contacting us through our Contact Us form. If not resolved informally, any dispute shall be resolved through binding arbitration administered by the American Arbitration Association (AAA) under its applicable rules, on an individual basis (no class actions), except that either party may seek injunctive relief in a court of competent jurisdiction for intellectual property or confidentiality violations. Venue for any such arbitration, and for any permitted court proceeding, shall be Harris County, Texas.
18. Changes to these Terms
We may update these Terms from time to time. Material changes will be posted here with an updated “Last updated” date. Continued use of the Services after changes take effect constitutes acceptance of the updated Terms.
19. Miscellaneous
If any provision of these Terms is found unenforceable, the remaining provisions remain in effect. These Terms (together with any product-specific terms, scope of work, or order confirmation) constitute the entire agreement between you and Zimego regarding the Services. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
20. Contact us
Use our Contact Us page and contact form for any questions about these Terms.
📮 Zimego SaaS Solutions LLC, 1880 S Dairy Ashford Rd, Suite 207, Houston, TX 77077, United States
See also our Refund Policy and Privacy Policy.